Frequently Asked Questions

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Each Crashkit is customized to its specific application but generally includes essential survival and first aid tools such as medical supplies, fire starting tools, signaling devices, and navigation aids. Details for each type can be found on the respective product pages.

All Crashkits are proudly manufactured in Alberta, Canada, ensuring high-quality craftsmanship and reliable performance under various conditions.

Crashkits are designed with the specific needs of their usage environments in mind, from military operations to educational facilities, ensuring they contain the most relevant and effective tools and supplies.

Store your Crashkit in a cool, dry place away from direct sunlight. Regularly check components for any signs of wear or expiry, especially medical supplies, and replace items as necessary to keep the kit fully operational.

To ensure all components remain sterile and fully functional, Crashkits are sealed until needed. Once opened, some items may no longer be sterile or might need to be used immediately to maintain effectiveness.

While the case and non-perishable components do not expire, perishable items like medical supplies and food rations typically have a shelf life of 3-5 years. Check individual components periodically and replace as needed.

Our aviation kits comply with Transport Canada's safety standards. Other kits are built to high internal safety standards, ensuring reliability and effectiveness in their respective fields.

We continuously monitor and update our kits to surpass the latest safety and compliance regulations, ensuring they are always ahead of industry standards.

Crashkits can be purchased directly from our website or through authorized distributors. Visit our online store or contact us for more information on purchasing options.

We offer various shipping options including standard and expedited delivery. Shipping costs depend on the destination and the size of the order. Specific details are available at checkout.

Yes, we offer bulk purchasing options and discounts are available for larger orders. Please contact our sales team for a detailed quote and to discuss your specific needs.

Yes, we ship internationally and ensure our kits meet applicable international standards. Please check local regulations to ensure compatibility.

We accept returns within 30 days of purchase if the kits are unopened and in their original condition. Please review our return policy on the website for more details.

Our products come with a warranty covering defects in materials and workmanship. Contact our customer service team with your purchase details to initiate a warranty claim.

We offer comprehensive support including troubleshooting, replacement parts, and guidance on product use. Our team is available via phone, email, or through our website.

Yes, each Crashkit comes with a user manual that includes detailed handling, usage, and maintenance instructions to ensure effectiveness in emergencies.

Absolutely! We offer extensive customization options for our kits including adjustments in content, size, and container type. Contact us to discuss how we can tailor a kit to meet your specific requirements.

We value customer feedback and regularly incorporate it into product updates and new designs to enhance functionality and user experience.

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