Aviation survival gear designed and produced in Canada since 2004!

Customer Service

  • Shipping & Delivery

    While Crashkit International Corporation ships worldwide using several various carriers, SDV Global Logistics is our choice partner when it comes to our overseas, oversize and international shipping requirements. With the ability to deliver secure shipments globally via air, land or sea, SDV has proven their reliability time and time again. Whether it’s a single kit across the province, or 250 kits to Indonesia, we guarantee fast, reliable delivery anywhere in the world.

    And while SDV exclusively carries our international and secure shipments, domestic shipments are based on the end users choice. We can ship ‘on account’ with Canada Post/USPS, Fed Ex, Purolator, DHL, Greyhound or carrier pigeon... Simply let us know what you needs are, and we will do our best to accommodate.

  • Privacy & Security

    We respect the privacy of our customers. This Privacy and Security statement is designed to help you understand what information we gather online and what we do with that information. Because Crashkit.ca will continue to implement new technologies and improve the services and features we provide, this policy is subject to change without prior notice. For that reason, we encourage you to review the privacy policy periodically. Registered users will be notified by email of any material changes in either the scope of the privacy seal, the language of the privacy notice or our information practices and given the chance to opt out of any new uses. By using our website, you agree to the terms of the privacy policy in effect at that time.

    Our full online Privacy Policy is available here.

  • Returns & Recertifications

    Crashkit deals with returns, replacements and recertifications on a case by case basis. We rely on common sense as opposed to hard-line policy. If you have any issues or questions, please give us a call. We're always around to help out!

  • Ordering

    Ordering is easy. You can buy right here from Crashkit Online using your Visa, Mastercard, AmEx, or Paypal. You can also call us direct. Alternatively, you can select a distributor from our 'Where to Buy' section, too. Some of our dealers feature ongoing sales and promotions, while others feature 'in house' warranty replacement and their own company satisfaction guarantees. Regardless where you buy your Crashkit, you can always be sure you've got the freshest most reliable product on the market.

  • Viewing Orders

    Order status can be viewed online and is updated frequently with your lately order information. Should your delivery be scheduled via Canada Post, a direct link to live tracking information will also be provided during the order confirmation process.